SCE knows that many customers continue to struggle financially. We offer a range of debt-relief and long-term bill assistance programs to help both residential and small business customers meet their electricity expenses.
Our Energy Assistance Fund (EAF) is SCE's nonprofit fund that helps us put community first. Qualifying customers can receive one-time monetary assistance with their energy bill. We work with over 80 community-based organizations to make applying easy and accessible.
The Low Income Home Energy Assistance Program (LIHEAP), offered by the U.S. Department of Health and Human Services, provides additional federally funded assistance for home energy costs. Find out how LIHEAP can help your household.
The California Arrearage Payment Program (CAPP) — The State of California has directed approximately $1 billion in American Rescue Plan Act funding toward benefits to reduce past-due energy bill debts incurred by customers financially impacted by the pandemic. SCE used its portion of the CAPP funding to automatically provide a one-time CAPP credit to the accounts of eligible customers so there is no need to apply.
If you or someone in your household uses electrically powered medical equipment, you may qualify for the Medical Baseline Allowance. This funding provides for an additional 16.5 kilowatt-hours (kWh) of electricity per day at the lowest baseline rate to help offset the cost of operating your medical equipment.
With our Energy Savings Assistance (ESA) program, qualifying customers can upgrade to energy-efficient appliances for little to no cost. Not only does the program cover or significantly offset the cost of new appliances including installation, but the appliances themselves will help reduce your monthly bills.
Reach out to us on Facebook, Twitter, or through Ask SCE for virtual assistance wherever you are. If you’d like to speak to us on the phone about any of these programs, as well as about outages, rebates, savings, account updates, and more, visit our Help Center to find the right number for your needs.
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Budget Assistant can help you stay in control of your energy bill. By comparing your next month's bill protection to your spending goals, this tool tracks your costs in real time and keeps you in the know with text, phone, or email alerts.Get Started Today
In just five minutes, our Home Energy Advisor survey can give you personalized recommendations of ways to reduce your bill, from no-cost options to big home improvements.Start Survey
As scammers continue to target utility customers, we want to ensure you have the resources and know what to do to stay safe.Find Out How
We're upgrading our infrastructure to help prevent and mitigate wildfires in the areas we service. Understanding that many people are at home more due to COVID-19, we are working hard to minimize disruptions in the event of a Public Safety Power Shutoff (PSPS). To find out how to receive notifications before an outage, visit our PSPS Alerts page.